DuraSpa S380
Special Price
£5,035.50
Regular Price
£5,595.00
SKU
DuraSpas380
Delivery in:
7 Days
DuraSpa S380
The DuraSpa, RotoSpas most luxurious model, offers maximum relaxation after work or a busy day in the garden. With its modern design, full-depth seating, and convenient features like an entry step doubling as a child seat, it provides a comfortable and enjoyable experience.
Dimensions, Weights & Capacities
9
| Seat Capacity: | 5-6 People |
| Seats & Loungers: | 5-6 Seats |
| Length: | 1990 mm |
| Width: | 1990 mm |
| Height: | 770 mm |
| Dry Weight | 172 KG |
| Filled Weight | 1222 KG |
Systems, Controls, Pumps & Electrics
1
| Control Systems: | SpaNet |
| Heating: | 2kW In-Line heater with automatic on-demand heat |
| Topside Control Panel: | Digital lockable touchpad |
| Massage Pump: | 2.5hp, Hi Flow 2 speed pump (2 pumps in 1) |
| Maximum Current: | 13amp Plug & Play or 32amp Hard Wired |
Water Cleanliness
| Sanitisation: | Ozonator 50mg/ph |
| Filtration: | 25 sq ft high flow skimmer filter |
Jets & Waterfalls
| Total Hydrotherapy Jets: | 20 |
Water Cleanliness
| Sanitisation: | Ozonator 50mg/ph |
| Filtration: | 25 sq ft high flow skimmer filter |
Atmosphere
| Main Light: | 12 colour underwater fading light |
Accessories
| Insulated Cover: | HD Thermo Efficient Cover - Re-inforced with Locking Clips |
| Steps: | SpaSmart UltraLux Anti-Slip Spa Steps |
Included Free With This Hot Tub
THERMO EFFICIENT HD COVER:
Preserve heat and enhance energy efficiency with a Thermo Efficient HD Cover. It’s more than just protection; it’s a smart investment in sustaining the warmth of your hot tub
SPASMART ULTRALUX STEPS:
Step into your hot tub with style and convenience. The SpaSmart UltraLux Steps not only provide easy access but also add a touch of elegance to your hot tub environment.
SPASMART ALL-IN-ONE STARTER PACK & FILTER:
Jumpstart your hot tub experience with the SpaSmart All-In-One Starter Pack. This comprehensive kit ensures your hot tub is primed for relaxation from day one, covering essential water maintenance needs.
DELIVERY, POSITIONING & INSTALLATION:
Enjoy a worry-free experience with complimentary delivery, precise positioning, and professional installation. Our team ensures your hot tub is seamlessly integrated into your space for immediate enjoyment.
FULL HOT TUB CONTROLS & CHEMICAL TRAINING:
Take command of your hot tub with confidence. Our experts provide full hot tub controls and chemical training, empowering you with the knowledge to manage your hot tub effortlessly.
From the moment you purchase your hot tub from hottubhome, you can rest assured that you have also purchased complete peace of mind. Starting with a clear, uncomplicated purchase through to a hassle-free installation and finally, the long-term peace of mind and satisfaction that comes with every standard warranty.
Free Delivery
hottubhome include free delivery to the UK Mainland. A mutually agreeable delivery date will be determined at a time convenient for both parties and a hottubhome team member will walk through a pre-delivery consultation with you either at the showroom, or over the phone to discuss the required access in detail. Essentially ensuring there is enough clearance to get your hot tub into position on the day, be it in the garden, the veranda or balcony.
Delivery & Installation
When it comes to installing your hot tub, hottubhome work tirelessly to take care of everything for you. From start to finish, ensuring every detail is covered and all you need do is enjoy the safe delivery and installation of your new hot tub. Simply relax and enjoy.
Hot Tub Positioning
Once your hot tub has arrived on site, using specially designed equipment, the team will manoeuvre your hot tub into position for you. hottubhome are happy to include a forklift for reaches up to two stories or 17m in height and/or if our trained engineers feel it necessary. If however your installation requires a larger crane for access, this will be discussed prior to delivery. You will be fully informed throughout the process.
Electrics / Power Supply
hottubhome include all aspects of electrical fitting from the hot tub to the power supply. Whether you have purchased a 13amp plug and play or a hot tub that requires a 32amp connection, hottubhome have you covered. hottubhome's installation teams are not authorised to carry out any works connecting directly to a fuse board and will NOT fit a cable into an isolator switch or consumer unit. You will need a qualified electrician for this; however, we take care of the rest.
Water Fill
To ensure your complete satisfaction, hottubhome's fully trained staff will always stay with you and your hot tub right to the end of the installation process; filling and testing your hot tub before leaving. This is a great opportunity for you to ask any further questions you may have while our teams ensure your hot tub is ready for use as soon as possible. Once filled, they will talk you through the control systems and complete the initial panel set-up for you.
Chemical Training
Finally, understanding water balance is key to ensuring the most enjoyable bathing experience. hottubhome's fully trained installation team will give you the essential chemical training required to maintain the best conditions in your hot tub.
The Ultimate 10 Year Warranty
Your Comprehensive RotoSpa Warranty Covers -
Shell Structural Warranty
RotoSpa warrant that the shell structure will not leak due to defects in workmanship and materials for a period of ten (10) years from the date of purchase.
Shell Surface Warranty
RotoSpa warrant that the exterior acrylic surface finish will be free from blistering and cracking due to a defect in material or workmanship for a period of ten (10) years from the date of purchase.
Cabinet Warranty
RotoSpa warrant the cabinet material to be free from defects in material and workmanship for a period of ten (10) years from date of purchase. This includes cracking, peeling and de-lamination but excludes fading and weathering of the cabinet which can naturally occur over time.
Plumbing Warranty
RotoSpa warrant that the plumbing components will be free from defects in workmanship and materials for a period of ten (10) years from the date of purchase. This includes leaks from all internal and external fittings and bonded parts.
Electrical Component Warranty
RotoSpa warrant that the factory-installed electrical components (pumps, the heater, the air blower and the electrical control systems) will be free from defects in workmanship and materials for a period of ten (10) years from the date of purchase.
LED Light Warranty
RotoSpa warrant that all lights within the hot tub will be free from defect in workmanship and materials for a period of ten (10) years from the date of purchase.
Non-Electrical & Non-Plumbing Components Warranty
RotoSpa warrant that the components not covered within the plumbing and electrical terms above (including internal head rests, steps and the hot tub cover) will be free from defects in workmanship and materials for a period of ten (10) years from the date of purchase. This excludes fading due to chemical use and weathering which can occur naturally over time.
Conditions
Conditions
All warranties are subject to an annual service carried out by an authorised service engineer. Any hot tub that does not have an annual service within 30 days from each annual anniversary of purchase, will no longer be supported by the manufacturer’s warranty. Any movement of the hot tub from its original position or change of ownership from the original purchaser must be authorised/carried out by an authorised engineer.
All warranties apply to the original customer from the date of original installation, at the original address that the hot tub was installed. The warranty does not include engineer mileage or labour costs if no fault is found. The warranty does not include costs incurred using an unauthorised engineer. Customers must gain written consent from hottubhome before instructing an unauthorised engineer. In all cases, hottubhome has the sole responsibility for determining the cause and nature of a fault and this determination is final. hottubhome reserve the right to provide a replacement hot tub of equivalent value if we deem it to be necessary.
All warranties apply from the date the hot tub is delivered to the customer, which must be supported with evidence of the signed delivery by the authorised engineer.
This warranty shall be void if the failure or defect was attributable to any extrinsic cause, accidental damage, improper use, modification, adaptation, neglect, wear and tear, improper installation and improper connection with any peripheral, external electrical fault.
Exclusions
The customer must report any damage to the hot tub at the time of delivery.
The customer must report any subsequent discovered fault to hottubhome within 28 days from delivery.
A hottubhome representative will then diagnose the fault over the telephone and may suggest several possible solutions for the customer to attempt. If these suggestions fail to resolve the fault, hottubhome will send out an engineer in accordance with the service levels indicated below.
If an engineer visit is required, a call out charge of £95.00 will be payable in advance. A full refund shall be processed within 48 hours if a warranty fault is confirmed by a hottubhome engineer.
We are unable to guarantee that any issues can be resolved on the initial visit and if a return visit is required out of warranty a quote will be provided.
If the engineer determines that any fault is not covered under this warranty, the customer will be solely responsible for the cost of any parts and the engineer’s onsite labour charge. Charges will be applied at £95.00 for the first hour, then £50.00 per hour thereafter.
Chemical Conditions
Due to variations in the standard of chemicals available in the marketplace and the fact that we are unable to determine the quality of products not sold by hottubhome. It is a condition of all our warranties that only products sold by hottubhome should be used in your hot tub. This condition serves to protect the safety of the hot tub as well as its users. The use of unauthorised chemicals in your hot tub will result in your warranty being void. Headrests, covers, speakers and any other components shall not be covered by warranty in the event of chemical misuse or overusing chemicals. This condition includes but is not limited to chemicals, fragrances and cleaning products.
Service Levels
Support Hours: Monday-Friday 09:00-17:00
P1 - Hot tub is unusable with no immediate workaround available
RESOLUTION SLA*1
SLAs for Faults & Issues
(Time to Contact & Restore)
14 Business Days
P2 - Hot tub degraded on an intermittent basis or noncritical fault component
RESOLUTION SLA*1
SLAs for Faults & Issues
(Time to Contact & Restore)
24 Business Days
*1 Please note that a time and date will be provided in line with the above timescales and you must ensure that a responsible adult over 18 is in attendance for the duration of our engineers visit and able to sign off any completed works. From time to time we may need to amend your appointment date and/or time due to business needs and in this situation, we will provide you with at least one days’ notice for matters that are within our control.
What should we think about before buying?
You need to know where you are going to put your hot tub and have an idea on how much you want to spend. Our friendly team will walk you through the experience checking your specific needs and finding the model that’s perfect for you, whether it is for social pleasure, therapeutic needs or a mixture of both that you are looking for.
What will it cost?
Our hot tubs are available in a wide range of prices. Hot tub prices reflect features, materials and finishing. No matter what model you choose you can be assured that they have all been subjected to an extremely high level of quality and workmanship, and carefully selected from manufacturers that meet our strict quality requirements.
How big should I go?
Our hot tubs come in a variety of shapes and sizes. The larger the hot tub, the more people it will generally accommodate. You should start by measuring the space where you intend to install your hot tub, leaving around 0.5-1m of space around the sides to allow for access, steps and accessories such as cover lifters.
We offer a range of hot tubs that can accommodate between 2 to 7 people. Our most common sizes are those with 5-6 seats and you should think about the type of use you will be getting out of the hot tub; is it primarily for you to use as a household or do you intend to do a lot of entertaining with friends and family?
What else should I buy with my hot tub?
All of our hot tubs come complete with a thermal cover, steps and a chemical starter pack so that you have everything you need to start enjoying your experience. The majority of our customers elect to purchase a cover lifter to protect the thermal cover from damage which in turn maintains its ability to retain the heat inside the hot tub. A hot tub cover lifter also helps anyone on their own to remove and replace the cover quickly, easily and efficiently.
We have an exciting range of additional accessories that are all specially designed to make your overall hot tub experience safe and enjoyable. These can be purchased on the day or purchased and fitted by our experienced team on the day of delivery.
Now that you have the hot tub, it's no different to a car, and equally important that you look after it. We have designed a range of monthly care packages to help you maintain and service your hot tub while offering some great savings, upgrades and part exchange opportunities. These are priced annually for even more savings or convenient monthly payments to help you spread the cost. Our servicing options support your warranty and provide you with complete piece of mind for up to 10 years.
What are the benefits of owning a hot tub?
Relief: Hot water in general helps relax your body. This can also alleviate aches and pains associated with athletic injuries like muscle pulls or even arthritis. Hydrotherapy involves the use of water for soothing pains and treating diseases. Hydrotherapy is used to treat musculoskeletal disorders such as arthritis, ankylosing spondylitis, or spinal cord injuries and in patients suffering burns, spasticity, stroke or paralysis. If you’re in pain and it’s not a broken bone, a good soak will probably help you feel better.
Escape: All this relaxing and warmth isn’t just good for you literally, but also good for you figuratively. Sitting in warm water and feeling the benefits can greatly reduce your stress. There are numerous benefits to be had from reducing and managing stress, beginning with an increase in concentration, a decrease in anxiety, and a reduction in pain. Effectively managing stress often leads to improved health.
Family Time: A hot tub at home can help to find an excuse to take a break from the every day chaos going on in your daily routine and help you to make time to create a space for the whole family to reconnect. When was the last time you talked properly with your partner or gave up your time for your kids who are quickly turning into young adults?
There are many other benefits linked to owning and using a hot tub including cardiovascular health, sleep, blood pressure, diabetes, weight loss and anxiety to name but a few.
What are the running costs?
All our hot tubs are manufactured to maximise efficiency wherever possible. Our manufacturers are always exploring new and innovate ideas to help reduce cost and maximise efficiency for their customers. Check out our 'Technologies' section to find out more.
